Our Approach
At Deegan Marine, we know getting the right gear on time matters. Whether you're heading offshore, fishing locally, or maintaining your vessel, we aim to get your order to you quickly and reliably.
Order Processing
Orders are typically processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays are processed the next business day. Once dispatched, you’ll receive confirmation and tracking details where available.
Shipping Across Tasmania & Australia
We ship Australia-wide, with a strong focus on supporting Tasmanian boaters. Deliveries within Tasmania are often quicker, while mainland deliveries may take longer depending on location.
Estimated Delivery Times
Tasmania: typically 2–5 business days after dispatch
Mainland Australia: typically 5–10 business days
Remote or island locations may take longer.
Marine Freight Considerations
Some marine products (such as batteries, flares, fuel-related items, or oversized parts) are classified as dangerous goods or require specialised freight. These items may be restricted to Click & Collect or require custom freight arrangements.
Bulky & Oversized Items
Large, heavy or odd shaped items may incur additional freight charges. If so, we will contact you before dispatch to confirm.
Tasmania-Specific Delivery Notes
Some regional Tasmanian areas, islands, or freight routes may require depot collection or extended delivery timeframes. We’ll communicate any limitations clearly before dispatch.
Delivery Issues & Consumer Rights
If your order is delayed, lost, or arrives damaged, please contact us as soon as possible. We will assist in resolving the issue. This policy does not exclude or limit your rights under the Australian Consumer Law.
Customer Responsibility
Please ensure your delivery details are correct. We are not responsible for delays or additional costs caused by incorrect or incomplete information provided at checkout.